We part exchanged from our Regal Harlington to an ABI Westwood Lodge. It was a very big decision, but we fell in love with it.
The only thing was we did not want to move off the garden plot we are on, as we love it. Guy and James came and had a look and gave it the thumbs up so a massive thank you to them.
Josie was our sales advisor and she was fantastic. She was so helpful and always at the end of the phone. Nothing was a problem and she is amazing at what she does. She is so easy to talk to just like a family member.
When we completed our handover, Josie explained everything to us and answered all our questions and it went smoothly.
We love it here and Josie made it so easy for us moving out of one caravan and into another. We would also like to say thank you to Nick for sorting out our internet, decking and a few other things when Josie was not well and could not be here.
Josie you are truly amazing, and we are so grateful for everything you did for us. Also thank you to all the staff that worked on the lodge, we are over the moon with the results.
Having stayed in caravans at Patrington Haven Leisure Park for several years, my wife and I decided to buy our own. It is definitely money well spent.
Martin Taylor was our advisor and he really put us both at ease and under no pressure.
He kept in touch throughout from day one, answered all our questions and was always available whether in person or at the end of the phone.
The handover went smoothly and all in all we have no complaints whatsoever.
The drive into the leisure park is very welcoming and beautifully kept.
Josie has given us first class service and been in contact throughout our purchasing process, answering all of our questions and queries and making it a very relaxed and enjoyable experience. She explained all the information very clearly and confidently and is only a call or text away if we ever need her.
The handover was very good and Josie also came back later in the day to ensure we were okay and settled.
We are very happy with our purchase and the very professional process we received with a friendly and welcoming feel throughout.
Patrington Haven Leisure Park was the first park we looked at online when looking for a holiday home.
Josie answered all our questions and welcomed us onto the park and showed us all of the facilities.
We were pleased to see the park’s website reflected what we saw in real life. We did not need to compare with other parks.
We decided from our initial viewing the park would cater for all our needs as I work local to the area and our young family will benefit from the facilities the park has to offer.
We look forward to spending more time at Patrington Haven Leisure Park and making memories as a family.
We would like to thank all of the staff for offering a warm welcome and going above and beyond to answer our questions and meet our needs.
Dan, Lauren and family
We’ve just come back from our second weeks holiday at Patrington, this park is truly amazing, we find peace and happiness here, such a relaxing atmosphere around the park.
I am pleased to say my sister in law has just bought a static caravan from Martin, we recommended the park to her and brought across on Sunday where she made the purchase.
Martin is such a nice guy, no pressure at all and so honest. We all can’t wait to come across in 2 weeks for the handover.
Patrington Haven Leisure Park is now our second home. Looking forward to being part of the family.
On the drive up to Reception, the gardens, flowers and flags were a welcome sight. We turned into the road where we were to have our caravan. Josie, our sales lady, was there to greet us.
She explained all appliances and gas change over. There was no rush at all. Josie went beyond all expectations with keeping us informed at all times. Even taking the time to answer our questions late at night, sometimes at 9pm.
She was always available to us. She could not have done more.
We are very happy with our purchase.
Nick in the sales department was also very helpful and even visited us on our old park.
We had a fault with our front door and toilet flusher and an engineer came within 24 hours of reporting it and repaired it.
The staff in Reception are polite and helpful as well as Olivia on the telephone.
All in all a very professional process throughout but with a personal and friendly feel.
We could not be more happy. Thank you all.
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