Reviews

Upon arrival to the Park I was not let down!

A very well kept and clean Park!

There was a warming and friendly greeting from Josie, Josie went through everything with us, and showed us a number of caravans to suite our specifications, including the one we fell in love with, which we bought.

We are extremely happy with the experience from start to finish, and look forward to many happy years to come at Patrington Haven.

Excellent experience, though this is our 3rd caravan with you, so we do know what to expect!

After hiring a caravan for a weekend getaway and being vey impressed with the site and it’s facilities we decided to buy one for ourselves! Pete was very helpful and professional. Not at all pushy, vey friendly and approachable. Factors that influenced our decision to choose Patrington Haven Leisure Park: child friendly, the garden plot, on pitch parking, clubhouse and facilities, established roads, choice of available caravans and no hard sell!

We were very warmly greeted by Marland. He discussed our requirements and after a few questions, he proceeded to show us 3 caravans that met our criteria. He showed us around some of the park, answering all our questions fully.

Overall it was a very pleasant experience and we didn’t feel pressured at any time. It was a warm day and it was nice to be offered cool refreshments as well as the option of coffee. We felt we were listened to and our views were taken into consideration.

Handover day was handled professionally and paperwork was explained so that we fully understood the process. A checklist was completed whilst we were at the caravan and any issues noted for action. Very thorough and very professional.

It was nice that Marland remembered my husband’s love of coffee and that he likes it strong (small things can make a big impression). The staff on reception were attentive and very efficient.

We have had a very positive experience with Patrington and are so excited about the years to come.

On arrival, you notice a beautifully maintained park. Options are discussed with knowledgeable staff and handover is seamless.
The ‘5 Star’ status is obvious once you enter the complex which houses a top restaurant, spa, gym & swimming pool.
The park is built around a stunning lake.
Transparent Sales staff & management, 5 Star facilities, serene environment, owners are valued, no fleet units and a 5 Star handover experience with thanks to Nick and Sonia.

Marland made this experience an unforgettable one from start to finish. He went above and beyond any ‘reasonable’ expectation from the first time we spoke on the phone to when we visited the Park, staying 4 hours beyond ‘normal’ closing time. It wasn’t an issue for him. He answered all my questions and took the time to show us around the park, giving us an opportunity to choose the ‘right’ available plot. He showed us around the caravans for sale, without any pressure to buy.

So far the after-sales team has been incredibly helpful and I couldn’t ask for anything more. Very highly recommended!