Reviews

After a family member bought a van, we were lucky to get one too a couple of years ago, all be it an older van we loved it and the park. Fast forward and our dream has come true and we now own a lodge, hopefully to make many years of great memories with our family and friends!

What influenced us to choose Patrington Haven Leisure Park… Everything, the facilities, the people, the staff, private garden, family members, and it’s family run.

Josie and Guy just made it feel right and perfect for us.

On our drive to see the park for the first time it was pouring with rain and looking really miserable, as we arrived at PHLP the sun came out. Was this a sign we asked ourselves!
As we drove towards the reception, we commented how beautiful the flower beds looked. What a fantastic first impression.

We had arranged to meet Josie who gave us a very friendly welcome. We sat down with a coffee and discussed what we were looking for. Josie was very knowledgeable not only about the park and facilities, but also about the different models of caravans that would suit our needs.

Josie gave us a guided tour of the leisure club and park, all areas were spotlessly clean and everyone we passed had a smile on their face. Josie seemed to know everyone and they were all happy to see her. Everyone said hello, the dogs love her.

We had a lovely lunch in Guy’s restaurant, all the staff were very happy, friendly and helpful.

Josie then showed us some caravans that may have suited and garden plots to place them. We could not make our minds up about the caravan but knew Patrington Haven Leisure Park was the place we wanted to be. We had looked at 5 different parks before Patrington Haven Leisure Park and they did not come close to the friendliness and cleanliness of PHLP.

Not once did we feel pressured to commit to anything, we said we would go home and discuss caravan choice and get back to Josie. After a few days of discussion we decided neither caravan or garden plot were right for us. Josie said she would look for something else and get back to us.

Josie stuck to her word and got back to us with a different caravan and more choice of garden plots. We arranged to view on a Sunday, just so we could try the carvery. The carvery was fantastic, the caravan was perfect and so was the garden plot. Just like the man from Del-Monte we both said YES.

The whole process has been made so easy and stress free by all of the staff at PHLP. We took hold of our keys on 20th November and can’t wait to enjoy all that Patrington Haven Leisure Park has to offer.

Upon arrival to the Park I was not let down!

A very well kept and clean Park!

There was a warming and friendly greeting from Josie, Josie went through everything with us, and showed us a number of caravans to suite our specifications, including the one we fell in love with, which we bought.

We are extremely happy with the experience from start to finish, and look forward to many happy years to come at Patrington Haven.

Just got that feeling when we walked on to the park. Josie was fantastic and went above n beyond!

Feel valued as a new owner and all queries have been answered. Nothing seems too much trouble to resolve.
Cannot think of anything that could be done better. Very happy. 5 Star park visit, experience with the team and handover.

The main factors that influenced me in choosing Patrington Haven Leisure Park: the investment in the new club facilities, quality food menu, and assisted financing. In sales Nick was a wizard and Chris has the personal touch. Along with outstanding customer service by James in the Restaurant, with legendary knowledge.

Favourite features and facilities of the park: The park strives and achieves Olympic standard greatness. Marketing draws new people in and the passion for their work of employees ensures peak performance.

The culture and responsibility taken by all employees to assist and raise owners to highest level.
I cannot wait to use such an exciting pool. The restaurant and robots, sound system and indoor outside dining areas.