Reviews

This is the second caravan I have purchased at Patrington Haven Leisure Park

I love the site, it is so peaceful and well kept.

All of the staff I have met are very friendly and have gone out of their way to help.

I was kept informed throughout the purchasing process and the handover went well.

On our drive to see the park for the first time it was pouring with rain and looking really miserable, as we arrived at PHLP the sun came out. Was this a sign we asked ourselves!
As we drove towards the reception, we commented how beautiful the flower beds looked. What a fantastic first impression.

We had arranged to meet Josie who gave us a very friendly welcome. We sat down with a coffee and discussed what we were looking for. Josie was very knowledgeable not only about the park and facilities, but also about the different models of caravans that would suit our needs.

Josie gave us a guided tour of the leisure club and park, all areas were spotlessly clean and everyone we passed had a smile on their face. Josie seemed to know everyone and they were all happy to see her. Everyone said hello, the dogs love her.

We had a lovely lunch in Guy’s restaurant, all the staff were very happy, friendly and helpful.

Josie then showed us some caravans that may have suited and garden plots to place them. We could not make our minds up about the caravan but knew Patrington Haven Leisure Park was the place we wanted to be. We had looked at 5 different parks before Patrington Haven Leisure Park and they did not come close to the friendliness and cleanliness of PHLP.

Not once did we feel pressured to commit to anything, we said we would go home and discuss caravan choice and get back to Josie. After a few days of discussion we decided neither caravan or garden plot were right for us. Josie said she would look for something else and get back to us.

Josie stuck to her word and got back to us with a different caravan and more choice of garden plots. We arranged to view on a Sunday, just so we could try the carvery. The carvery was fantastic, the caravan was perfect and so was the garden plot. Just like the man from Del-Monte we both said YES.

The whole process has been made so easy and stress free by all of the staff at PHLP. We took hold of our keys on 20th November and can’t wait to enjoy all that Patrington Haven Leisure Park has to offer.

A lovely and well maintained site, the staff were all very polite and helpful especially Josie who was great!

The communication throughout the purchasing process was fantastic.

Feel valued as a new owner and all queries have been answered. Nothing seems too much trouble to resolve.
Cannot think of anything that could be done better. Very happy. 5 Star park visit, experience with the team and handover.

We were very warmly greeted by Marland. He discussed our requirements and after a few questions, he proceeded to show us 3 caravans that met our criteria. He showed us around some of the park, answering all our questions fully.

Overall it was a very pleasant experience and we didn’t feel pressured at any time. It was a warm day and it was nice to be offered cool refreshments as well as the option of coffee. We felt we were listened to and our views were taken into consideration.

Handover day was handled professionally and paperwork was explained so that we fully understood the process. A checklist was completed whilst we were at the caravan and any issues noted for action. Very thorough and very professional.

It was nice that Marland remembered my husband’s love of coffee and that he likes it strong (small things can make a big impression). The staff on reception were attentive and very efficient.

We have had a very positive experience with Patrington and are so excited about the years to come.

When we came to Patrington Haven Leisure Park for the first time we had different ideas of what, if anything we were looking for.

My partner was interested in the fishing lake and maybe a low cost second hand holiday home, I was not sure if it would be for me.

Josie was so patient and explained everything in detail.

Josie went through all of our options and showed us different caravans and garden plots.

I was convinced! We picked a new Holiday home and a superb garden plot!

Everyone we have had contact with is so helpful and friendly, and we have been made to feel so welcome.

We definitely feel we have made the right decision.

I am so glad I listened to my friend when she told me I would like Patrington Haven Leisure Park, because now we both have a place we can enjoy together with our friends and family.