Reviews

On our drive to see the park for the first time it was pouring with rain and looking really miserable, as we arrived at PHLP the sun came out. Was this a sign we asked ourselves!
As we drove towards the reception, we commented how beautiful the flower beds looked. What a fantastic first impression.

We had arranged to meet Josie who gave us a very friendly welcome. We sat down with a coffee and discussed what we were looking for. Josie was very knowledgeable not only about the park and facilities, but also about the different models of caravans that would suit our needs.

Josie gave us a guided tour of the leisure club and park, all areas were spotlessly clean and everyone we passed had a smile on their face. Josie seemed to know everyone and they were all happy to see her. Everyone said hello, the dogs love her.

We had a lovely lunch in Guy’s restaurant, all the staff were very happy, friendly and helpful.

Josie then showed us some caravans that may have suited and garden plots to place them. We could not make our minds up about the caravan but knew Patrington Haven Leisure Park was the place we wanted to be. We had looked at 5 different parks before Patrington Haven Leisure Park and they did not come close to the friendliness and cleanliness of PHLP.

Not once did we feel pressured to commit to anything, we said we would go home and discuss caravan choice and get back to Josie. After a few days of discussion we decided neither caravan or garden plot were right for us. Josie said she would look for something else and get back to us.

Josie stuck to her word and got back to us with a different caravan and more choice of garden plots. We arranged to view on a Sunday, just so we could try the carvery. The carvery was fantastic, the caravan was perfect and so was the garden plot. Just like the man from Del-Monte we both said YES.

The whole process has been made so easy and stress free by all of the staff at PHLP. We took hold of our keys on 20th November and can’t wait to enjoy all that Patrington Haven Leisure Park has to offer.

We first came to the park in September 2020 and met by Josie who was friendly and helpful.

We were shown around a few caravans that we liked and shown the facilities that were excellent!

We had a meal in Guy’s Café Bar & Restaurant that was superb.

Unfortunately, the timing just was not quite right for us, however we could not get the Park out of our heads.

Fast forward to December 2021 we saw a caravan on the website that we loved so we got back in touch with Josie who was as helpful as ever, so we went across to the park and loved the caravan, so we bought it there and then.

The handover went really smoothly, and we got our keys on the 7th February, it was my big 50 birthday whilst we were at Guy’s & Josie sorted out banners and balloons that were a lovely touch.

Upon arrival to the Park I was not let down!

A very well kept and clean Park!

There was a warming and friendly greeting from Josie, Josie went through everything with us, and showed us a number of caravans to suite our specifications, including the one we fell in love with, which we bought.

We are extremely happy with the experience from start to finish, and look forward to many happy years to come at Patrington Haven.

Josie, for all the time and effort she has made on our behalf. We needed a lot of reassurance before we bought again but her patience in responding to all our questions has been most commendable. We feel that we have been well looked after and we hope you will please tell her this.
When you do a stressful job the chance to unwind in pleasant surroundings is so important.

A lovely and well maintained site, the staff were all very polite and helpful especially Josie who was great!

The communication throughout the purchasing process was fantastic.

I love it here. Peaceful, quiet, great facilities and staff! First class service from a first class team! Josie. Love love love Josie!