Reviews

Our Christmas lunch was beautiful. Everything was cooked perfectly and arrived piping hot. The only downside was that we didn’t get our mince pies or chocolate truffles but that’s wasn’t a problem at all. One of my children couldn’t make it and as we had already paid we asked if we could take the meal away. Gareth came to our table personally with it all wrapped up in tubs and in a bag. Thank you so much to all the staff at Guys. Fantastic job. X

We were very warmly greeted by Marland. He discussed our requirements and after a few questions, he proceeded to show us 3 caravans that met our criteria. He showed us around some of the park, answering all our questions fully.

Overall it was a very pleasant experience and we didn’t feel pressured at any time. It was a warm day and it was nice to be offered cool refreshments as well as the option of coffee. We felt we were listened to and our views were taken into consideration.

Handover day was handled professionally and paperwork was explained so that we fully understood the process. A checklist was completed whilst we were at the caravan and any issues noted for action. Very thorough and very professional.

It was nice that Marland remembered my husband’s love of coffee and that he likes it strong (small things can make a big impression). The staff on reception were attentive and very efficient.

We have had a very positive experience with Patrington and are so excited about the years to come.

Marland made this experience an unforgettable one from start to finish. He went above and beyond any ‘reasonable’ expectation from the first time we spoke on the phone to when we visited the Park, staying 4 hours beyond ‘normal’ closing time. It wasn’t an issue for him. He answered all my questions and took the time to show us around the park, giving us an opportunity to choose the ‘right’ available plot. He showed us around the caravans for sale, without any pressure to buy.

So far the after-sales team has been incredibly helpful and I couldn’t ask for anything more. Very highly recommended!

Whether it’s an older caravan or one of the super new models, buying is a serious investment but one we haven’t regretted for a minute. We live just over two hours away so initially intended to visit alternate weekends, but we tend to come out every weekend if we don’t have plans at home.
Despite having a full kitchen with all the kit, I rarely cook as both the food and staff at Guys are fabulous. The entertainment programme adds to the holiday ‘vibe’ and we always try to make it to the special Owner Select events – something our friends who own at a site further up the coast are quite jealous of!
The minute you drive onto the Park, with its beautifully maintained grounds, you immediately relax. The other Owners have been very welcoming and there’s a real sense of community and loyalty to the site which speaks for itself.
We love it and would highly recommend it to anyone thinking of holiday home ownership.

A lovely and well maintained site, the staff were all very polite and helpful especially Josie who was great!

The communication throughout the purchasing process was fantastic.

We found the whole process extremely professional, relaxed and unpressured.

Martin explained everything and kept us up to date with how things were progressing.

We were impressed with the regular communication and how smooth the purchasing process was.

Once we had received the keys Martin walked us through everything we need to know within the caravan.