Reviews

The main factors that influenced me in choosing Patrington Haven Leisure Park: the investment in the new club facilities, quality food menu, and assisted financing. In sales Nick was a wizard and Chris has the personal touch. Along with outstanding customer service by James in the Restaurant, with legendary knowledge.

Favourite features and facilities of the park: The park strives and achieves Olympic standard greatness. Marketing draws new people in and the passion for their work of employees ensures peak performance.

The culture and responsibility taken by all employees to assist and raise owners to highest level.
I cannot wait to use such an exciting pool. The restaurant and robots, sound system and indoor outside dining areas.

Josie helped us find the perfect caravan!

A beautiful caravan in the perfect position allowing us to use the excellent facilities on site.
The site is immaculate, so clean and well maintained.

Excellent from start to finish, felt really welcomed!

On arrival, you notice a beautifully maintained park. Options are discussed with knowledgeable staff and handover is seamless.
The ‘5 Star’ status is obvious once you enter the complex which houses a top restaurant, spa, gym & swimming pool.
The park is built around a stunning lake.
Transparent Sales staff & management, 5 Star facilities, serene environment, owners are valued, no fleet units and a 5 Star handover experience with thanks to Nick and Sonia.

On our drive to see the park for the first time it was pouring with rain and looking really miserable, as we arrived at PHLP the sun came out. Was this a sign we asked ourselves!
As we drove towards the reception, we commented how beautiful the flower beds looked. What a fantastic first impression.

We had arranged to meet Josie who gave us a very friendly welcome. We sat down with a coffee and discussed what we were looking for. Josie was very knowledgeable not only about the park and facilities, but also about the different models of caravans that would suit our needs.

Josie gave us a guided tour of the leisure club and park, all areas were spotlessly clean and everyone we passed had a smile on their face. Josie seemed to know everyone and they were all happy to see her. Everyone said hello, the dogs love her.

We had a lovely lunch in Guy’s restaurant, all the staff were very happy, friendly and helpful.

Josie then showed us some caravans that may have suited and garden plots to place them. We could not make our minds up about the caravan but knew Patrington Haven Leisure Park was the place we wanted to be. We had looked at 5 different parks before Patrington Haven Leisure Park and they did not come close to the friendliness and cleanliness of PHLP.

Not once did we feel pressured to commit to anything, we said we would go home and discuss caravan choice and get back to Josie. After a few days of discussion we decided neither caravan or garden plot were right for us. Josie said she would look for something else and get back to us.

Josie stuck to her word and got back to us with a different caravan and more choice of garden plots. We arranged to view on a Sunday, just so we could try the carvery. The carvery was fantastic, the caravan was perfect and so was the garden plot. Just like the man from Del-Monte we both said YES.

The whole process has been made so easy and stress free by all of the staff at PHLP. We took hold of our keys on 20th November and can’t wait to enjoy all that Patrington Haven Leisure Park has to offer.

Marland made this experience an unforgettable one from start to finish. He went above and beyond any ‘reasonable’ expectation from the first time we spoke on the phone to when we visited the Park, staying 4 hours beyond ‘normal’ closing time. It wasn’t an issue for him. He answered all my questions and took the time to show us around the park, giving us an opportunity to choose the ‘right’ available plot. He showed us around the caravans for sale, without any pressure to buy.

So far the after-sales team has been incredibly helpful and I couldn’t ask for anything more. Very highly recommended!

Josie has gone the extra mile to make our handover possible. It made the experience more
special, the whole team are amazing but extra thanks to Josie, Nick and Nicola you are amazing!