Reviews

This is the second caravan I have purchased at Patrington Haven Leisure Park

I love the site, it is so peaceful and well kept.

All of the staff I have met are very friendly and have gone out of their way to help.

I was kept informed throughout the purchasing process and the handover went well.

Our overall impression so far at PHLP is outstanding, we honestly intended to search around various sites to start with but as soon as we arrived at PHLP the feeling of warmth and welcoming
sealed the deal with ourselves! Josie was our first contact and she helped to guide us through the whole process of holiday home ownership from start to finish. Her attention to detail and helpfulness was impeccable.

Whether it’s an older caravan or one of the super new models, buying is a serious investment but one we haven’t regretted for a minute. We live just over two hours away so initially intended to visit alternate weekends, but we tend to come out every weekend if we don’t have plans at home.
Despite having a full kitchen with all the kit, I rarely cook as both the food and staff at Guys are fabulous. The entertainment programme adds to the holiday ‘vibe’ and we always try to make it to the special Owner Select events – something our friends who own at a site further up the coast are quite jealous of!
The minute you drive onto the Park, with its beautifully maintained grounds, you immediately relax. The other Owners have been very welcoming and there’s a real sense of community and loyalty to the site which speaks for itself.
We love it and would highly recommend it to anyone thinking of holiday home ownership.

We chose to upgrade our caravan and stay on Patrington Haven Leisure Park after being here for 9 years. It’s the best park on the East Coast. It’s a family run park with family values. We wouldn’t be anywhere else.

Big thank you to Nick who helped us from start to finish. Both with the paperwork and practical aspect of moving caravans. His support and communication has been excellent throughout. Also Guy and the rest of the team from office to grounds men. You’re all stars!

We enjoy the pool, the walks, the events, the food and the people on the park the most. The facilities are top class. I love coming here and relaxing and catching up with friends. I also love that we don’t have to wade through wet grass and puddles to get in and out of the caravan. Patrington Haven Leisure Park is so much more than that!

When we first came to the park 9 years ago I said it was a hidden jewel on the east coast …and it still is.

Josie, for all the time and effort she has made on our behalf. We needed a lot of reassurance before we bought again but her patience in responding to all our questions has been most commendable. We feel that we have been well looked after and we hope you will please tell her this.
When you do a stressful job the chance to unwind in pleasant surroundings is so important.

On our drive to see the park for the first time it was pouring with rain and looking really miserable, as we arrived at PHLP the sun came out. Was this a sign we asked ourselves!
As we drove towards the reception, we commented how beautiful the flower beds looked. What a fantastic first impression.

We had arranged to meet Josie who gave us a very friendly welcome. We sat down with a coffee and discussed what we were looking for. Josie was very knowledgeable not only about the park and facilities, but also about the different models of caravans that would suit our needs.

Josie gave us a guided tour of the leisure club and park, all areas were spotlessly clean and everyone we passed had a smile on their face. Josie seemed to know everyone and they were all happy to see her. Everyone said hello, the dogs love her.

We had a lovely lunch in Guy’s restaurant, all the staff were very happy, friendly and helpful.

Josie then showed us some caravans that may have suited and garden plots to place them. We could not make our minds up about the caravan but knew Patrington Haven Leisure Park was the place we wanted to be. We had looked at 5 different parks before Patrington Haven Leisure Park and they did not come close to the friendliness and cleanliness of PHLP.

Not once did we feel pressured to commit to anything, we said we would go home and discuss caravan choice and get back to Josie. After a few days of discussion we decided neither caravan or garden plot were right for us. Josie said she would look for something else and get back to us.

Josie stuck to her word and got back to us with a different caravan and more choice of garden plots. We arranged to view on a Sunday, just so we could try the carvery. The carvery was fantastic, the caravan was perfect and so was the garden plot. Just like the man from Del-Monte we both said YES.

The whole process has been made so easy and stress free by all of the staff at PHLP. We took hold of our keys on 20th November and can’t wait to enjoy all that Patrington Haven Leisure Park has to offer.