Reviews

Our Christmas lunch was beautiful. Everything was cooked perfectly and arrived piping hot. The only downside was that we didn’t get our mince pies or chocolate truffles but that’s wasn’t a problem at all. One of my children couldn’t make it and as we had already paid we asked if we could take the meal away. Gareth came to our table personally with it all wrapped up in tubs and in a bag. Thank you so much to all the staff at Guys. Fantastic job. X

Guy and Callum. Attended late at night and they both took their time and provided all relevant information even though it was after hours with no pressure applied to us at all.

From the park visit to the purchase there has been a clear and easy procedure. On the two visits to the park since handover we have loved it and cannot wait to stay overnight and enjoy it to the full.

All park owners and staff that we have met to date have been friendly and positive. I only wish we had found the park when we first retuned to Yorkshire.

A lovely and well maintained site, the staff were all very polite and helpful especially Josie who was great!

The communication throughout the purchasing process was fantastic.

On our drive to see the park for the first time it was pouring with rain and looking really miserable, as we arrived at PHLP the sun came out. Was this a sign we asked ourselves!
As we drove towards the reception, we commented how beautiful the flower beds looked. What a fantastic first impression.

We had arranged to meet Josie who gave us a very friendly welcome. We sat down with a coffee and discussed what we were looking for. Josie was very knowledgeable not only about the park and facilities, but also about the different models of caravans that would suit our needs.

Josie gave us a guided tour of the leisure club and park, all areas were spotlessly clean and everyone we passed had a smile on their face. Josie seemed to know everyone and they were all happy to see her. Everyone said hello, the dogs love her.

We had a lovely lunch in Guy’s restaurant, all the staff were very happy, friendly and helpful.

Josie then showed us some caravans that may have suited and garden plots to place them. We could not make our minds up about the caravan but knew Patrington Haven Leisure Park was the place we wanted to be. We had looked at 5 different parks before Patrington Haven Leisure Park and they did not come close to the friendliness and cleanliness of PHLP.

Not once did we feel pressured to commit to anything, we said we would go home and discuss caravan choice and get back to Josie. After a few days of discussion we decided neither caravan or garden plot were right for us. Josie said she would look for something else and get back to us.

Josie stuck to her word and got back to us with a different caravan and more choice of garden plots. We arranged to view on a Sunday, just so we could try the carvery. The carvery was fantastic, the caravan was perfect and so was the garden plot. Just like the man from Del-Monte we both said YES.

The whole process has been made so easy and stress free by all of the staff at PHLP. We took hold of our keys on 20th November and can’t wait to enjoy all that Patrington Haven Leisure Park has to offer.

We chose Patrington Haven Leisure Park as it is a 5 Star park with great Country Club facilities, and has a garden plot with parking.

Team member Nick Hodgson was vey helpful and his communication’s were timely, he went the extra mile in making our holiday home a reality, a great asset to have on your team! The Patrington Team are so friendly we are looking forward to holidaying with you all!

Please describe your overall experience so far… Very relaxed feel to the whole ownership experience, no pushy sales people and plenty of choice. With time to digest what is a big decision, the whole package was the reason for our choice!