Reviews

We have always dreamt of owning a holiday home on the Spanish mainland. With concerns about security and also acknowledging how infrequently we would be likely to make use of somewhere abroad while we’re both working full time in our business, we realised it just wasn’t going to work for us. That’s when I started looking at holiday homes in the UK.

We have friends who own a lodge on the East Coast and so invited them round for drinks to chat through what they liked about it, what they wished they had known before they bought it and things they might have done differently and with that information, I started my search.

I reviewed lots of places online and Patrington Haven Leisure Park seemed to fit the bill. We arranged a visit and bought a caravan the same day! With hindsight, that could have been a mistake but the place just ‘felt’ right. Josie who showed us round was lovely and not pushy at all. We were shown a range of caravans within our budget and we went for a mid-range on a lovely sunny garden plot. The peace of mind of having a 12-month guarantee was another selling point, as was the fact that the site doesn’t insist you upgrade your caravan at any specific age – as long as it’s maintained well, there is no age limit which is quite unusual.

The buying process was really straight forward and the help from all the team was fabulous.

After 6 months, a much newer, slightly larger caravan came up for sale at the side of the lake. Steve is a keen fisherman and the fishing lake was a ‘must have’ for us when choosing the site, so when a lodge became available, we decided to go for it!

We would have been very happy if this was our permanent Patrington holiday home but when Josie told us there was a double size lodge coming up for sale two doors down, it was too good an opportunity to miss and so around 15 months later, we moved once more. Again, Josie and the team have been so helpful in making sure that everything is just right for us. But that’s it now, I’ve promised Steve no more moves!

Whether it’s an older caravan or one of the super new models, buying is a serious investment but one we haven’t regretted for a minute. We live just over two hours away so initially intended to visit alternate weekends, but we tend to come out every weekend if we don’t have plans at home.

Despite having a full kitchen with all the kit, I rarely cook as both the food and staff at Guys are fabulous. The entertainment programme adds to the holiday ‘vibe’ and we always try to make it to the special Owner Select events – something our friends who own at a site further up the coast are quite jealous of!

The minute you drive on to the park, with its beautifully maintained grounds, you immediately relax. The other owners have been very welcoming and there’s a real sense of community and loyalty to the site which speaks for itself.

We love it and would highly recommend it to anyone thinking of holiday home ownership.

Our overall impression so far at PHLP is outstanding, we honestly intended to search around various sites to start with but as soon as we arrived at PHLP the feeling of warmth and welcoming
sealed the deal with ourselves! Josie was our first contact and she helped to guide us through the whole process of holiday home ownership from start to finish. Her attention to detail and helpfulness was impeccable.

The park is very well maintained and looks lovely.

Josie was very welcoming from the first time we spoke, with regular contact even out of hours, she answered every question we have had and supported our sale 100%.

Every query Josie has jumped immediately to support us.

We are so happy with our purchase, the site, the support and Josie.
Thank you.

After a family member bought a van, we were lucky to get one too a couple of years ago, all be it an older van we loved it and the park. Fast forward and our dream has come true and we now own a lodge, hopefully to make many years of great memories with our family and friends!

What influenced us to choose Patrington Haven Leisure Park… Everything, the facilities, the people, the staff, private garden, family members, and it’s family run.

Josie and Guy just made it feel right and perfect for us.

Josie has been very professional in every step of the way and has gone the extra mile to make it happen! She kept us informed of the progress throughout making it a positive experience for me & my family. On the day of handover she was very helpful, showed us everything we needed to know from her own experience living on site & useful tips/knowledge that she shared with us. We had a fabulous weekend, dining/food was excellent, pleasant & friendly bar staff. We had the pleasure of attending St Patrick’s event which exceeded our expectations & was delightful to see the connection between staff/owners & already feel part of the family! We look forward to making new friendships/memories and will definitely be recommending the park to our family/friends.

Before leaving the park on our first stay at Easter, I called into the sales office to enquire about home ownership. Josie spent time with us that day, listened very carefully to what we were looking for and then did her very best to offer us a choice of caravans along the lines we had discussed. We left feeling pretty confident that we would buy. Josie’s follow up since and her care and attention to detail has been exemplary and has made our first foray into caravan ownership so straight forward. She has gracefully put up with me asking a barrage of questions as well! Thankyou Josie for being brilliant.

We enjoy the overall appearance of the park – it feels really cared for and well looked after. The Country Club is first class!

It’s been a big step for us as first time buyers but you have all been so helpful and welcoming. We chose the park on the basis of it feeling like somewhere we would always enjoy being at and inviting our family and friends to join us too.