What our customers think

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Mr & Mrs Dorning
December 2, 2021

On our drive to see the park for the first time it was pouring with rain and looking really miserable, as we arrived at PHLP the sun came out. Was this a sign we asked ourselves!
As we drove towards the reception, we commented how beautiful the flower beds looked. What a fantastic first impression.

We had arranged to meet Josie who gave us a very friendly welcome. We sat down with a coffee and discussed what we were looking for. Josie was very knowledgeable not only about the park and facilities, but also about the different models of caravans that would suit our needs.

Josie gave us a guided tour of the leisure club and park, all areas were spotlessly clean and everyone we passed had a smile on their face. Josie seemed to know everyone and they were all happy to see her. Everyone said hello, the dogs love her.

We had a lovely lunch in Guy’s restaurant, all the staff were very happy, friendly and helpful.

Josie then showed us some caravans that may have suited and garden plots to place them. We could not make our minds up about the caravan but knew Patrington Haven Leisure Park was the place we wanted to be. We had looked at 5 different parks before Patrington Haven Leisure Park and they did not come close to the friendliness and cleanliness of PHLP.

Not once did we feel pressured to commit to anything, we said we would go home and discuss caravan choice and get back to Josie. After a few days of discussion we decided neither caravan or garden plot were right for us. Josie said she would look for something else and get back to us.

Josie stuck to her word and got back to us with a different caravan and more choice of garden plots. We arranged to view on a Sunday, just so we could try the carvery. The carvery was fantastic, the caravan was perfect and so was the garden plot. Just like the man from Del-Monte we both said YES.

The whole process has been made so easy and stress free by all of the staff at PHLP. We took hold of our keys on 20th November and can’t wait to enjoy all that Patrington Haven Leisure Park has to offer.

Lynne Crum
November 24, 2021

This is the second caravan I have purchased at Patrington Haven Leisure Park

I love the site, it is so peaceful and well kept.

All of the staff I have met are very friendly and have gone out of their way to help.

I was kept informed throughout the purchasing process and the handover went well.

November 24, 2021

The Park is absolutely beautiful!

Martin greeted us on arrival he was very polite and friendly.

We did not feel pressured or uncomfortable at any point.

All of the information was clearly explained and the handover was very professional

We spent a lot of time with Martin trying to find a caravan that met our specific needs, and Martin came up 'trumps'

Thank you Martin for taking the time to make our purchase complete and stress free.

Daniel Llewellyn
November 24, 2021

A lovely and well maintained site, the staff were all very polite and helpful especially Josie who was great!

The communication throughout the purchasing process was fantastic.

September 14, 2021

Upon arrival to the Park I was not let down!

A very well kept and clean Park!

There was a warming and friendly greeting from Josie, Josie went through everything with us, and showed us a number of caravans to suite our specifications, including the one we fell in love with, which we bought.

We are extremely happy with the experience from start to finish, and look forward to many happy years to come at Patrington Haven.

Mr & Mrs Greaves
June 14, 2021

We looked at a couple of holiday parks, but Patrington Haven stood out.

Josie was very helpful and made us feel welcome and relaxed from our first meeting.

Josie kept in touch with us throughout the entire purchasing process, and our handover went smoothly.