What our customers think

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Mrs Cakebread
July 25, 2023

We were very warmly greeted by Marland. He discussed our requirements and after a few questions, he proceeded to show us 3 caravans that met our criteria. He showed us around some of the park, answering all our questions fully.

Overall it was a very pleasant experience and we didn't feel pressured at any time. It was a warm day and it was nice to be offered cool refreshments as well as the option of coffee. We felt we were listened to and our views were taken into consideration.

Handover day was handled professionally and paperwork was explained so that we fully understood the process. A checklist was completed whilst we were at the caravan and any issues noted for action. Very thorough and very professional.

It was nice that Marland remembered my husband's love of coffee and that he likes it strong (small things can make a big impression). The staff on reception were attentive and very efficient.

We have had a very positive experience with Patrington and are so excited about the years to come.

Mr Crispin
July 10, 2023

Really exceptional experience better than would could ever imagine.

Mr Sharp
July 10, 2023

Jo and Me first visited Patrington Haven Leisure Park in May 2022. It was a nice day and driving down the road onto the park just looked so nice.

We first went for a walk around and found a beautiful large lake with a waterfall and trees and greenery/flowers everywhere.

We both had been taking loads of photos and we both just couldn't believe just how beautiful and lovely this park was and we wished we had known about the park the year before.

Moving forward to June 2023, we got in touch with Patrington Haven Leisure Park Sales Team as it had been on our minds for a very long time. Marland helped us and said we could Part Exchange and buy a caravan and be on the park in a few weeks.

Marland kept us updated every step of the way even when he went on holiday for a week. The handover day started at 12.00, had a chat with Marland and went to the restaurant where we had a table with a cold bottle of bubbly and a lovely lunch. What a nice surprise!

Marland then took us around to our pitch/caravan where it was all sited and the decking all around.

We couldn't wait to get in and make it our home from home which we did all that weekend.

We are now in a park that we love and the friendly neighbours are so helpful.

Finally the Sales Team, especially Marland, a big thank you for getting us where we belong.

June 22, 2023

Marland made this experience an unforgettable one from start to finish. He went above and beyond any 'reasonable' expectation from the first time we spoke on the phone to when we visited the Park, staying 4 hours beyond 'normal' closing time. It wasn't an issue for him. He answered all my questions and took the time to show us around the park, giving us an opportunity to choose the 'right' available plot. He showed us around the caravans for sale, without any pressure to buy.

So far the after-sales team has been incredibly helpful and I couldn't ask for anything more. Very highly recommended!

Mr & Mrs Preston
April 25, 2023

Lovely park to drive into, well-loved, looked after, and very welcoming. We were greeted as if we were part of the family already.

Nothing is too much trouble, Josie made us feel relaxed, comfortable and there was never any pressure with anything. Everything was explained and our questions were answered with honesty and openness.

Josie never ignored us, she would check back in and covered everything we needed to know.

We arranged to meet and speak with Josie and decided we were making the move to Patrington Haven Leisure Park and settled on the Willerby Vogue to be our next home away from home. Josie was in constant contact throughout the process, even as a friend to ask how we were.

We also had amazing food at Guy's Restaurant, where we both felt very welcome and part of a big family.

Everyone has been so welcoming to us both and our fur babies.

We see ourselves here for many years to come.

BEST PARK ETHOS EVER! Where Owners are the priority.

Mr Leaning
March 29, 2023

From the minute we arrived we felt relaxed and welcomed. Josie has been wonderful in all her dealings with us - warm, welcoming, open, and attentive. She has never been pushy or intrusive, a bit like a good friend.

We received all relevant information and answers to all our questions (however small or trivial!).

We have been blown away by the whole team from sales to catering. Thank you for making our decision so easy, without bombarding us with unwelcome sales talk.

You have been professional, balanced with friendly.

We are so happy to be a new member of the Patrington Haven Leisure Park community.