Reviews

It has been great from start to finish!

We have had holidays here in the past and we loved the Park every time, that’s why we made the decision to buy a caravan here.

Martin was brilliant, he was always there to help and guide us through the process.

5 star service!

On our drive to see the park for the first time it was pouring with rain and looking really miserable, as we arrived at PHLP the sun came out. Was this a sign we asked ourselves!
As we drove towards the reception, we commented how beautiful the flower beds looked. What a fantastic first impression.

We had arranged to meet Josie who gave us a very friendly welcome. We sat down with a coffee and discussed what we were looking for. Josie was very knowledgeable not only about the park and facilities, but also about the different models of caravans that would suit our needs.

Josie gave us a guided tour of the leisure club and park, all areas were spotlessly clean and everyone we passed had a smile on their face. Josie seemed to know everyone and they were all happy to see her. Everyone said hello, the dogs love her.

We had a lovely lunch in Guy’s restaurant, all the staff were very happy, friendly and helpful.

Josie then showed us some caravans that may have suited and garden plots to place them. We could not make our minds up about the caravan but knew Patrington Haven Leisure Park was the place we wanted to be. We had looked at 5 different parks before Patrington Haven Leisure Park and they did not come close to the friendliness and cleanliness of PHLP.

Not once did we feel pressured to commit to anything, we said we would go home and discuss caravan choice and get back to Josie. After a few days of discussion we decided neither caravan or garden plot were right for us. Josie said she would look for something else and get back to us.

Josie stuck to her word and got back to us with a different caravan and more choice of garden plots. We arranged to view on a Sunday, just so we could try the carvery. The carvery was fantastic, the caravan was perfect and so was the garden plot. Just like the man from Del-Monte we both said YES.

The whole process has been made so easy and stress free by all of the staff at PHLP. We took hold of our keys on 20th November and can’t wait to enjoy all that Patrington Haven Leisure Park has to offer.

Josie has been very professional in every step of the way and has gone the extra mile to make it happen! She kept us informed of the progress throughout making it a positive experience for me & my family. On the day of handover she was very helpful, showed us everything we needed to know from her own experience living on site & useful tips/knowledge that she shared with us. We had a fabulous weekend, dining/food was excellent, pleasant & friendly bar staff. We had the pleasure of attending St Patrick’s event which exceeded our expectations & was delightful to see the connection between staff/owners & already feel part of the family! We look forward to making new friendships/memories and will definitely be recommending the park to our family/friends.

We found the whole process extremely professional, relaxed and unpressured.

Martin explained everything and kept us up to date with how things were progressing.

We were impressed with the regular communication and how smooth the purchasing process was.

Once we had received the keys Martin walked us through everything we need to know within the caravan.

A really great Spa with highly trained, professional therapists. A warm, friendly welcome every time. Luxury products and gorgeous salon. Highly recommend.