Reviews

Feel valued as a new owner and all queries have been answered. Nothing seems too much trouble to resolve.
Cannot think of anything that could be done better. Very happy. 5 Star park visit, experience with the team and handover.

When we arrived at the Park, we thought how lovely it looked.

Very clean and tidy, flower beds and shrubs are all well kept.

Josie and the team are really friendly, we feel like we are visiting our own family whenever we are here, everyone is so welcoming.

Josie explained all of our paperwork in detail, her motivation and commitment to help us find the perfect holiday home, and garden plot was 100%.

We also love the fact that our daily refuse and garden waste is collected from our garden plot! Very handy!

Such a lovely happy team at Patrington Haven Leisure Park.

Josie in sales is amazing. Can’t fault her hard work and commitment. She has gone above and beyond for us!

We were very warmly greeted by Marland. He discussed our requirements and after a few questions, he proceeded to show us 3 caravans that met our criteria. He showed us around some of the park, answering all our questions fully.

Overall it was a very pleasant experience and we didn’t feel pressured at any time. It was a warm day and it was nice to be offered cool refreshments as well as the option of coffee. We felt we were listened to and our views were taken into consideration.

Handover day was handled professionally and paperwork was explained so that we fully understood the process. A checklist was completed whilst we were at the caravan and any issues noted for action. Very thorough and very professional.

It was nice that Marland remembered my husband’s love of coffee and that he likes it strong (small things can make a big impression). The staff on reception were attentive and very efficient.

We have had a very positive experience with Patrington and are so excited about the years to come.

The main factors that influenced me in choosing Patrington Haven Leisure Park: the investment in the new club facilities, quality food menu, and assisted financing. In sales Nick was a wizard and Chris has the personal touch. Along with outstanding customer service by James in the Restaurant, with legendary knowledge.

Favourite features and facilities of the park: The park strives and achieves Olympic standard greatness. Marketing draws new people in and the passion for their work of employees ensures peak performance.

The culture and responsibility taken by all employees to assist and raise owners to highest level.
I cannot wait to use such an exciting pool. The restaurant and robots, sound system and indoor outside dining areas.

Our overall impression so far at PHLP is outstanding, we honestly intended to search around various sites to start with but as soon as we arrived at PHLP the feeling of warmth and welcoming
sealed the deal with ourselves! Josie was our first contact and she helped to guide us through the whole process of holiday home ownership from start to finish. Her attention to detail and helpfulness was impeccable.