Reviews

On our drive to see the park for the first time it was pouring with rain and looking really miserable, as we arrived at PHLP the sun came out. Was this a sign we asked ourselves!
As we drove towards the reception, we commented how beautiful the flower beds looked. What a fantastic first impression.

We had arranged to meet Josie who gave us a very friendly welcome. We sat down with a coffee and discussed what we were looking for. Josie was very knowledgeable not only about the park and facilities, but also about the different models of caravans that would suit our needs.

Josie gave us a guided tour of the leisure club and park, all areas were spotlessly clean and everyone we passed had a smile on their face. Josie seemed to know everyone and they were all happy to see her. Everyone said hello, the dogs love her.

We had a lovely lunch in Guy’s restaurant, all the staff were very happy, friendly and helpful.

Josie then showed us some caravans that may have suited and garden plots to place them. We could not make our minds up about the caravan but knew Patrington Haven Leisure Park was the place we wanted to be. We had looked at 5 different parks before Patrington Haven Leisure Park and they did not come close to the friendliness and cleanliness of PHLP.

Not once did we feel pressured to commit to anything, we said we would go home and discuss caravan choice and get back to Josie. After a few days of discussion we decided neither caravan or garden plot were right for us. Josie said she would look for something else and get back to us.

Josie stuck to her word and got back to us with a different caravan and more choice of garden plots. We arranged to view on a Sunday, just so we could try the carvery. The carvery was fantastic, the caravan was perfect and so was the garden plot. Just like the man from Del-Monte we both said YES.

The whole process has been made so easy and stress free by all of the staff at PHLP. We took hold of our keys on 20th November and can’t wait to enjoy all that Patrington Haven Leisure Park has to offer.

This is the second caravan I have purchased at Patrington Haven Leisure Park

I love the site, it is so peaceful and well kept.

All of the staff I have met are very friendly and have gone out of their way to help.

I was kept informed throughout the purchasing process and the handover went well.

Marland made this experience an unforgettable one from start to finish. He went above and beyond any ‘reasonable’ expectation from the first time we spoke on the phone to when we visited the Park, staying 4 hours beyond ‘normal’ closing time. It wasn’t an issue for him. He answered all my questions and took the time to show us around the park, giving us an opportunity to choose the ‘right’ available plot. He showed us around the caravans for sale, without any pressure to buy.

So far the after-sales team has been incredibly helpful and I couldn’t ask for anything more. Very highly recommended!

Guy and Callum. Attended late at night and they both took their time and provided all relevant information even though it was after hours with no pressure applied to us at all.

From the park visit to the purchase there has been a clear and easy procedure. On the two visits to the park since handover we have loved it and cannot wait to stay overnight and enjoy it to the full.

All park owners and staff that we have met to date have been friendly and positive. I only wish we had found the park when we first retuned to Yorkshire.

Overall stood way and beyond better than any other park we visited!
Josie was outstanding! The fact that she told us to look at the park first before even looking at vans or plots! Actually an excellent bit of advice.

Overall the whole park is exactly what we were looking for as first caravan owners!

The grounds, the leisure facilities the surrounding areas are all well maintained clean and inviting!

The food in the club house is good and the atmosphere is friendly! The garden plots are just brilliant and the staff are always around to help . If not there is always a friendly face that will help .

Definitely a good purchase!

We chose Patrington Haven Leisure Park as it is a 5 Star park with great Country Club facilities, and has a garden plot with parking.

Team member Nick Hodgson was vey helpful and his communication’s were timely, he went the extra mile in making our holiday home a reality, a great asset to have on your team! The Patrington Team are so friendly we are looking forward to holidaying with you all!

Please describe your overall experience so far… Very relaxed feel to the whole ownership experience, no pushy sales people and plenty of choice. With time to digest what is a big decision, the whole package was the reason for our choice!