Reviews

Josie, for all the time and effort she has made on our behalf. We needed a lot of reassurance before we bought again but her patience in responding to all our questions has been most commendable. We feel that we have been well looked after and we hope you will please tell her this.
When you do a stressful job the chance to unwind in pleasant surroundings is so important.

On our drive to see the park for the first time it was pouring with rain and looking really miserable, as we arrived at PHLP the sun came out. Was this a sign we asked ourselves!
As we drove towards the reception, we commented how beautiful the flower beds looked. What a fantastic first impression.

We had arranged to meet Josie who gave us a very friendly welcome. We sat down with a coffee and discussed what we were looking for. Josie was very knowledgeable not only about the park and facilities, but also about the different models of caravans that would suit our needs.

Josie gave us a guided tour of the leisure club and park, all areas were spotlessly clean and everyone we passed had a smile on their face. Josie seemed to know everyone and they were all happy to see her. Everyone said hello, the dogs love her.

We had a lovely lunch in Guy’s restaurant, all the staff were very happy, friendly and helpful.

Josie then showed us some caravans that may have suited and garden plots to place them. We could not make our minds up about the caravan but knew Patrington Haven Leisure Park was the place we wanted to be. We had looked at 5 different parks before Patrington Haven Leisure Park and they did not come close to the friendliness and cleanliness of PHLP.

Not once did we feel pressured to commit to anything, we said we would go home and discuss caravan choice and get back to Josie. After a few days of discussion we decided neither caravan or garden plot were right for us. Josie said she would look for something else and get back to us.

Josie stuck to her word and got back to us with a different caravan and more choice of garden plots. We arranged to view on a Sunday, just so we could try the carvery. The carvery was fantastic, the caravan was perfect and so was the garden plot. Just like the man from Del-Monte we both said YES.

The whole process has been made so easy and stress free by all of the staff at PHLP. We took hold of our keys on 20th November and can’t wait to enjoy all that Patrington Haven Leisure Park has to offer.

The Park is absolutely beautiful!

Martin greeted us on arrival he was very polite and friendly.

We did not feel pressured or uncomfortable at any point.

All of the information was clearly explained and the handover was very professional

We spent a lot of time with Martin trying to find a caravan that met our specific needs, and Martin came up ‘trumps’

Thank you Martin for taking the time to make our purchase complete and stress free.

The bride and two bridesmaids had a lovely massage in the spa.

The team looked after us really well and were so friendly.

Finished off with a fantastic lunch at Guy’s Café Bar & Restaurant.

The park is very well maintained and looks lovely.

Josie was very welcoming from the first time we spoke, with regular contact even out of hours, she answered every question we have had and supported our sale 100%.

Every query Josie has jumped immediately to support us.

We are so happy with our purchase, the site, the support and Josie.
Thank you.

We found the whole process extremely professional, relaxed and unpressured.

Martin explained everything and kept us up to date with how things were progressing.

We were impressed with the regular communication and how smooth the purchasing process was.

Once we had received the keys Martin walked us through everything we need to know within the caravan.