Reviews

We first came to the park in September 2020 and met by Josie who was friendly and helpful.

We were shown around a few caravans that we liked and shown the facilities that were excellent!

We had a meal in Guy’s Café Bar & Restaurant that was superb.

Unfortunately, the timing just was not quite right for us, however we could not get the Park out of our heads.

Fast forward to December 2021 we saw a caravan on the website that we loved so we got back in touch with Josie who was as helpful as ever, so we went across to the park and loved the caravan, so we bought it there and then.

The handover went really smoothly, and we got our keys on the 7th February, it was my big 50 birthday whilst we were at Guy’s & Josie sorted out banners and balloons that were a lovely touch.

Josie, for all the time and effort she has made on our behalf. We needed a lot of reassurance before we bought again but her patience in responding to all our questions has been most commendable. We feel that we have been well looked after and we hope you will please tell her this.
When you do a stressful job the chance to unwind in pleasant surroundings is so important.

We have always dreamt of owning a holiday home on the Spanish mainland. With concerns about security and also acknowledging how infrequently we would be likely to make use of somewhere abroad while we’re both working full time in our business, we realised it just wasn’t going to work for us. That’s when I started looking at holiday homes in the UK.

We have friends who own a lodge on the East Coast and so invited them round for drinks to chat through what they liked about it, what they wished they had known before they bought it and things they might have done differently and with that information, I started my search.

I reviewed lots of places online and Patrington Haven Leisure Park seemed to fit the bill. We arranged a visit and bought a caravan the same day! With hindsight, that could have been a mistake but the place just ‘felt’ right. Josie who showed us round was lovely and not pushy at all. We were shown a range of caravans within our budget and we went for a mid-range on a lovely sunny garden plot. The peace of mind of having a 12-month guarantee was another selling point, as was the fact that the site doesn’t insist you upgrade your caravan at any specific age – as long as it’s maintained well, there is no age limit which is quite unusual.

The buying process was really straight forward and the help from all the team was fabulous.

After 6 months, a much newer, slightly larger caravan came up for sale at the side of the lake. Steve is a keen fisherman and the fishing lake was a ‘must have’ for us when choosing the site, so when a lodge became available, we decided to go for it!

We would have been very happy if this was our permanent Patrington holiday home but when Josie told us there was a double size lodge coming up for sale two doors down, it was too good an opportunity to miss and so around 15 months later, we moved once more. Again, Josie and the team have been so helpful in making sure that everything is just right for us. But that’s it now, I’ve promised Steve no more moves!

Whether it’s an older caravan or one of the super new models, buying is a serious investment but one we haven’t regretted for a minute. We live just over two hours away so initially intended to visit alternate weekends, but we tend to come out every weekend if we don’t have plans at home.

Despite having a full kitchen with all the kit, I rarely cook as both the food and staff at Guys are fabulous. The entertainment programme adds to the holiday ‘vibe’ and we always try to make it to the special Owner Select events – something our friends who own at a site further up the coast are quite jealous of!

The minute you drive on to the park, with its beautifully maintained grounds, you immediately relax. The other owners have been very welcoming and there’s a real sense of community and loyalty to the site which speaks for itself.

We love it and would highly recommend it to anyone thinking of holiday home ownership.

Marland made this experience an unforgettable one from start to finish. He went above and beyond any ‘reasonable’ expectation from the first time we spoke on the phone to when we visited the Park, staying 4 hours beyond ‘normal’ closing time. It wasn’t an issue for him. He answered all my questions and took the time to show us around the park, giving us an opportunity to choose the ‘right’ available plot. He showed us around the caravans for sale, without any pressure to buy.

So far the after-sales team has been incredibly helpful and I couldn’t ask for anything more. Very highly recommended!

We chose to upgrade our caravan and stay on Patrington Haven Leisure Park after being here for 9 years. It’s the best park on the East Coast. It’s a family run park with family values. We wouldn’t be anywhere else.

Big thank you to Nick who helped us from start to finish. Both with the paperwork and practical aspect of moving caravans. His support and communication has been excellent throughout. Also Guy and the rest of the team from office to grounds men. You’re all stars!

We enjoy the pool, the walks, the events, the food and the people on the park the most. The facilities are top class. I love coming here and relaxing and catching up with friends. I also love that we don’t have to wade through wet grass and puddles to get in and out of the caravan. Patrington Haven Leisure Park is so much more than that!

When we first came to the park 9 years ago I said it was a hidden jewel on the east coast …and it still is.

The main factors that influenced me in choosing Patrington Haven Leisure Park: the investment in the new club facilities, quality food menu, and assisted financing. In sales Nick was a wizard and Chris has the personal touch. Along with outstanding customer service by James in the Restaurant, with legendary knowledge.

Favourite features and facilities of the park: The park strives and achieves Olympic standard greatness. Marketing draws new people in and the passion for their work of employees ensures peak performance.

The culture and responsibility taken by all employees to assist and raise owners to highest level.
I cannot wait to use such an exciting pool. The restaurant and robots, sound system and indoor outside dining areas.