Guidance
Winter Guidance For Your Holiday Home
Protect Your Caravan Over Winter
Discover Patrington Haven Leisure Park’s tips and tricks for protecting your holiday home over the winter time. Please take 2 minutes to watch the video and take the appropriate steps.
Drain Down For Holiday Homes
Holiday Homes are not designed for permanent Winter use and are prone to frost damage if precautions are not taken. Therefore the drain down service that the Park provides is completed on an opt-in basis, as a preventative one but is not ‘fool proof’ against severe weather conditions. If you would like to arrange a Drain Down please email ownerservices@phlp.co.uk
Returning To Your Caravan Safely
Holiday Home Return Safety Advice
We recommend taking a couple of minutes to watch the video that shows safety advice for arriving at your holiday home after an extended period of time.
We would recommend these Top Tips:
- Check that all the taps are closed and turned off before turning your main water back on
- Run hot water through all taps and shower heads on the hottest setting for at least 10 minutes
- Flush toilets at least twice
- Washing machines, dishwashers, coffee machines etc. should be put on a full cycle on the highest temperature setting
- De-scaling kettles, shower heads and other appliances
- Remove and dispose of any full moisture traps
- Take care when walking on your decking or steps as these can be slippery
Litter & Garden Waste
Household Waste and Collections Information
We have a daily collection for household waste which is carried out between 3:30 & 4:30pm each evening. Your household waste should be placed in a secure bag and
placed at the edge of the road where it will be collected for you.
Owners also receive a green bag for grass cuttings and small shrub and plant
cuttings. These will be collected for free on Monday & Friday every week.
Larger one cubic metre white tonne bags are available from the main reception for larger shrub and
tree branches as well as grass cuttings for larger plots. These bags will be collected
weekly. The larger bags are also available for spoil, soil and rubble and charged at £48 (including
VAT) for collection. Please note, we cannot dispose of metals.
Connexin Support
Having issues with your internet?
If you’re having any trouble connecting to the Wi-Fi in your caravan, help is available. For support with connection issues, troubleshooting, or account queries, please contact Connexin’s team by emailing support@connexin.co.uk or calling 01482 900800.
