Reviews

Our Christmas lunch was beautiful. Everything was cooked perfectly and arrived piping hot. The only downside was that we didn’t get our mince pies or chocolate truffles but that’s wasn’t a problem at all. One of my children couldn’t make it and as we had already paid we asked if we could take the meal away. Gareth came to our table personally with it all wrapped up in tubs and in a bag. Thank you so much to all the staff at Guys. Fantastic job. X

Josie has been very professional in every step of the way and has gone the extra mile to make it happen! She kept us informed of the progress throughout making it a positive experience for me & my family. On the day of handover she was very helpful, showed us everything we needed to know from her own experience living on site & useful tips/knowledge that she shared with us. We had a fabulous weekend, dining/food was excellent, pleasant & friendly bar staff. We had the pleasure of attending St Patrick’s event which exceeded our expectations & was delightful to see the connection between staff/owners & already feel part of the family! We look forward to making new friendships/memories and will definitely be recommending the park to our family/friends.

When we arrived at the Park, we thought how lovely it looked.

Very clean and tidy, flower beds and shrubs are all well kept.

Josie and the team are really friendly, we feel like we are visiting our own family whenever we are here, everyone is so welcoming.

Josie explained all of our paperwork in detail, her motivation and commitment to help us find the perfect holiday home, and garden plot was 100%.

We also love the fact that our daily refuse and garden waste is collected from our garden plot! Very handy!

Such a lovely happy team at Patrington Haven Leisure Park.

Upon arrival to the Park I was not let down!

A very well kept and clean Park!

There was a warming and friendly greeting from Josie, Josie went through everything with us, and showed us a number of caravans to suite our specifications, including the one we fell in love with, which we bought.

We are extremely happy with the experience from start to finish, and look forward to many happy years to come at Patrington Haven.

We were very warmly greeted by Marland. He discussed our requirements and after a few questions, he proceeded to show us 3 caravans that met our criteria. He showed us around some of the park, answering all our questions fully.

Overall it was a very pleasant experience and we didn’t feel pressured at any time. It was a warm day and it was nice to be offered cool refreshments as well as the option of coffee. We felt we were listened to and our views were taken into consideration.

Handover day was handled professionally and paperwork was explained so that we fully understood the process. A checklist was completed whilst we were at the caravan and any issues noted for action. Very thorough and very professional.

It was nice that Marland remembered my husband’s love of coffee and that he likes it strong (small things can make a big impression). The staff on reception were attentive and very efficient.

We have had a very positive experience with Patrington and are so excited about the years to come.

On our drive to see the park for the first time it was pouring with rain and looking really miserable, as we arrived at PHLP the sun came out. Was this a sign we asked ourselves!
As we drove towards the reception, we commented how beautiful the flower beds looked. What a fantastic first impression.

We had arranged to meet Josie who gave us a very friendly welcome. We sat down with a coffee and discussed what we were looking for. Josie was very knowledgeable not only about the park and facilities, but also about the different models of caravans that would suit our needs.

Josie gave us a guided tour of the leisure club and park, all areas were spotlessly clean and everyone we passed had a smile on their face. Josie seemed to know everyone and they were all happy to see her. Everyone said hello, the dogs love her.

We had a lovely lunch in Guy’s restaurant, all the staff were very happy, friendly and helpful.

Josie then showed us some caravans that may have suited and garden plots to place them. We could not make our minds up about the caravan but knew Patrington Haven Leisure Park was the place we wanted to be. We had looked at 5 different parks before Patrington Haven Leisure Park and they did not come close to the friendliness and cleanliness of PHLP.

Not once did we feel pressured to commit to anything, we said we would go home and discuss caravan choice and get back to Josie. After a few days of discussion we decided neither caravan or garden plot were right for us. Josie said she would look for something else and get back to us.

Josie stuck to her word and got back to us with a different caravan and more choice of garden plots. We arranged to view on a Sunday, just so we could try the carvery. The carvery was fantastic, the caravan was perfect and so was the garden plot. Just like the man from Del-Monte we both said YES.

The whole process has been made so easy and stress free by all of the staff at PHLP. We took hold of our keys on 20th November and can’t wait to enjoy all that Patrington Haven Leisure Park has to offer.