Reviews

We first came to the park in September 2020 and met by Josie who was friendly and helpful.

We were shown around a few caravans that we liked and shown the facilities that were excellent!

We had a meal in Guy’s Café Bar & Restaurant that was superb.

Unfortunately, the timing just was not quite right for us, however we could not get the Park out of our heads.

Fast forward to December 2021 we saw a caravan on the website that we loved so we got back in touch with Josie who was as helpful as ever, so we went across to the park and loved the caravan, so we bought it there and then.

The handover went really smoothly, and we got our keys on the 7th February, it was my big 50 birthday whilst we were at Guy’s & Josie sorted out banners and balloons that were a lovely touch.

The main factors that influenced me in choosing Patrington Haven Leisure Park: the investment in the new club facilities, quality food menu, and assisted financing. In sales Nick was a wizard and Chris has the personal touch. Along with outstanding customer service by James in the Restaurant, with legendary knowledge.

Favourite features and facilities of the park: The park strives and achieves Olympic standard greatness. Marketing draws new people in and the passion for their work of employees ensures peak performance.

The culture and responsibility taken by all employees to assist and raise owners to highest level.
I cannot wait to use such an exciting pool. The restaurant and robots, sound system and indoor outside dining areas.

After a family member bought a van, we were lucky to get one too a couple of years ago, all be it an older van we loved it and the park. Fast forward and our dream has come true and we now own a lodge, hopefully to make many years of great memories with our family and friends!

What influenced us to choose Patrington Haven Leisure Park… Everything, the facilities, the people, the staff, private garden, family members, and it’s family run.

Josie and Guy just made it feel right and perfect for us.

Just got that feeling when we walked on to the park. Josie was fantastic and went above n beyond!

We were very warmly greeted by Marland. He discussed our requirements and after a few questions, he proceeded to show us 3 caravans that met our criteria. He showed us around some of the park, answering all our questions fully.

Overall it was a very pleasant experience and we didn’t feel pressured at any time. It was a warm day and it was nice to be offered cool refreshments as well as the option of coffee. We felt we were listened to and our views were taken into consideration.

Handover day was handled professionally and paperwork was explained so that we fully understood the process. A checklist was completed whilst we were at the caravan and any issues noted for action. Very thorough and very professional.

It was nice that Marland remembered my husband’s love of coffee and that he likes it strong (small things can make a big impression). The staff on reception were attentive and very efficient.

We have had a very positive experience with Patrington and are so excited about the years to come.

Marland made this experience an unforgettable one from start to finish. He went above and beyond any ‘reasonable’ expectation from the first time we spoke on the phone to when we visited the Park, staying 4 hours beyond ‘normal’ closing time. It wasn’t an issue for him. He answered all my questions and took the time to show us around the park, giving us an opportunity to choose the ‘right’ available plot. He showed us around the caravans for sale, without any pressure to buy.

So far the after-sales team has been incredibly helpful and I couldn’t ask for anything more. Very highly recommended!