Reviews

A lovely and well maintained site, the staff were all very polite and helpful especially Josie who was great!

The communication throughout the purchasing process was fantastic.

Josie helped us find the perfect caravan!

A beautiful caravan in the perfect position allowing us to use the excellent facilities on site.
The site is immaculate, so clean and well maintained.

Excellent from start to finish, felt really welcomed!

My husband and I have been having joint PT sessions with Jenny for some time now and I would highly recommend them. We’ve seen a huge improvement in our health both physical and mental.
Jenny is incredibly inspiring and knowledgeable, and we always leave feeling better than when we arrived!
Also, being able to train together is great because we motivate each other to work harder.

We first came to the park in September 2020 and met by Josie who was friendly and helpful.

We were shown around a few caravans that we liked and shown the facilities that were excellent!

We had a meal in Guy’s Café Bar & Restaurant that was superb.

Unfortunately, the timing just was not quite right for us, however we could not get the Park out of our heads.

Fast forward to December 2021 we saw a caravan on the website that we loved so we got back in touch with Josie who was as helpful as ever, so we went across to the park and loved the caravan, so we bought it there and then.

The handover went really smoothly, and we got our keys on the 7th February, it was my big 50 birthday whilst we were at Guy’s & Josie sorted out banners and balloons that were a lovely touch.

We have always dreamt of owning a holiday home on the Spanish mainland. With concerns about security and also acknowledging how infrequently we would be likely to make use of somewhere abroad while we’re both working full time in our business, we realised it just wasn’t going to work for us. That’s when I started looking at holiday homes in the UK.

We have friends who own a lodge on the East Coast and so invited them round for drinks to chat through what they liked about it, what they wished they had known before they bought it and things they might have done differently and with that information, I started my search.

I reviewed lots of places online and Patrington Haven Leisure Park seemed to fit the bill. We arranged a visit and bought a caravan the same day! With hindsight, that could have been a mistake but the place just ‘felt’ right. Josie who showed us round was lovely and not pushy at all. We were shown a range of caravans within our budget and we went for a mid-range on a lovely sunny garden plot. The peace of mind of having a 12-month guarantee was another selling point, as was the fact that the site doesn’t insist you upgrade your caravan at any specific age – as long as it’s maintained well, there is no age limit which is quite unusual.

The buying process was really straight forward and the help from all the team was fabulous.

After 6 months, a much newer, slightly larger caravan came up for sale at the side of the lake. Steve is a keen fisherman and the fishing lake was a ‘must have’ for us when choosing the site, so when a lodge became available, we decided to go for it!

We would have been very happy if this was our permanent Patrington holiday home but when Josie told us there was a double size lodge coming up for sale two doors down, it was too good an opportunity to miss and so around 15 months later, we moved once more. Again, Josie and the team have been so helpful in making sure that everything is just right for us. But that’s it now, I’ve promised Steve no more moves!

Whether it’s an older caravan or one of the super new models, buying is a serious investment but one we haven’t regretted for a minute. We live just over two hours away so initially intended to visit alternate weekends, but we tend to come out every weekend if we don’t have plans at home.

Despite having a full kitchen with all the kit, I rarely cook as both the food and staff at Guys are fabulous. The entertainment programme adds to the holiday ‘vibe’ and we always try to make it to the special Owner Select events – something our friends who own at a site further up the coast are quite jealous of!

The minute you drive on to the park, with its beautifully maintained grounds, you immediately relax. The other owners have been very welcoming and there’s a real sense of community and loyalty to the site which speaks for itself.

We love it and would highly recommend it to anyone thinking of holiday home ownership.

We were very warmly greeted by Marland. He discussed our requirements and after a few questions, he proceeded to show us 3 caravans that met our criteria. He showed us around some of the park, answering all our questions fully.

Overall it was a very pleasant experience and we didn’t feel pressured at any time. It was a warm day and it was nice to be offered cool refreshments as well as the option of coffee. We felt we were listened to and our views were taken into consideration.

Handover day was handled professionally and paperwork was explained so that we fully understood the process. A checklist was completed whilst we were at the caravan and any issues noted for action. Very thorough and very professional.

It was nice that Marland remembered my husband’s love of coffee and that he likes it strong (small things can make a big impression). The staff on reception were attentive and very efficient.

We have had a very positive experience with Patrington and are so excited about the years to come.