Reviews

This is the second caravan I have purchased at Patrington Haven Leisure Park

I love the site, it is so peaceful and well kept.

All of the staff I have met are very friendly and have gone out of their way to help.

I was kept informed throughout the purchasing process and the handover went well.

We’ve loved the park for the last 7 years and we traded in our old static!
Chris and Nick where brilliant also all the park staff who worked in vey poor weather to get our new van!

When we came to Patrington Haven Leisure Park for the first time we had different ideas of what, if anything we were looking for.

My partner was interested in the fishing lake and maybe a low cost second hand holiday home, I was not sure if it would be for me.

Josie was so patient and explained everything in detail.

Josie went through all of our options and showed us different caravans and garden plots.

I was convinced! We picked a new Holiday home and a superb garden plot!

Everyone we have had contact with is so helpful and friendly, and we have been made to feel so welcome.

We definitely feel we have made the right decision.

I am so glad I listened to my friend when she told me I would like Patrington Haven Leisure Park, because now we both have a place we can enjoy together with our friends and family.

We first came to the park in September 2020 and met by Josie who was friendly and helpful.

We were shown around a few caravans that we liked and shown the facilities that were excellent!

We had a meal in Guy’s Café Bar & Restaurant that was superb.

Unfortunately, the timing just was not quite right for us, however we could not get the Park out of our heads.

Fast forward to December 2021 we saw a caravan on the website that we loved so we got back in touch with Josie who was as helpful as ever, so we went across to the park and loved the caravan, so we bought it there and then.

The handover went really smoothly, and we got our keys on the 7th February, it was my big 50 birthday whilst we were at Guy’s & Josie sorted out banners and balloons that were a lovely touch.

On our drive to see the park for the first time it was pouring with rain and looking really miserable, as we arrived at PHLP the sun came out. Was this a sign we asked ourselves!
As we drove towards the reception, we commented how beautiful the flower beds looked. What a fantastic first impression.

We had arranged to meet Josie who gave us a very friendly welcome. We sat down with a coffee and discussed what we were looking for. Josie was very knowledgeable not only about the park and facilities, but also about the different models of caravans that would suit our needs.

Josie gave us a guided tour of the leisure club and park, all areas were spotlessly clean and everyone we passed had a smile on their face. Josie seemed to know everyone and they were all happy to see her. Everyone said hello, the dogs love her.

We had a lovely lunch in Guy’s restaurant, all the staff were very happy, friendly and helpful.

Josie then showed us some caravans that may have suited and garden plots to place them. We could not make our minds up about the caravan but knew Patrington Haven Leisure Park was the place we wanted to be. We had looked at 5 different parks before Patrington Haven Leisure Park and they did not come close to the friendliness and cleanliness of PHLP.

Not once did we feel pressured to commit to anything, we said we would go home and discuss caravan choice and get back to Josie. After a few days of discussion we decided neither caravan or garden plot were right for us. Josie said she would look for something else and get back to us.

Josie stuck to her word and got back to us with a different caravan and more choice of garden plots. We arranged to view on a Sunday, just so we could try the carvery. The carvery was fantastic, the caravan was perfect and so was the garden plot. Just like the man from Del-Monte we both said YES.

The whole process has been made so easy and stress free by all of the staff at PHLP. We took hold of our keys on 20th November and can’t wait to enjoy all that Patrington Haven Leisure Park has to offer.

Marland made this experience an unforgettable one from start to finish. He went above and beyond any ‘reasonable’ expectation from the first time we spoke on the phone to when we visited the Park, staying 4 hours beyond ‘normal’ closing time. It wasn’t an issue for him. He answered all my questions and took the time to show us around the park, giving us an opportunity to choose the ‘right’ available plot. He showed us around the caravans for sale, without any pressure to buy.

So far the after-sales team has been incredibly helpful and I couldn’t ask for anything more. Very highly recommended!